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Call and chat automation ROI

Stop paying salaries
for routine.

Calls, website chats and the admin around them take about 65% of paid time. AI Voice Agent handles that routine for $0.05 per minute. See what the same work costs with AI and how much you save a year.

Inbound and outbound callsWebsite chatFree, no sign-up
Your team

Where your payroll goes

Type a number or move the slider. The estimate updates instantly.

You pay for routine$9,558/moView details ↓

Count the people who answer calls and chats or do the admin around them. Each is paid about 173 hours a month.

$

Average pay of those people, before payroll taxes. An hour of their routine costs AI Voice Agent $1.50, so the higher the pay, the bigger the saving.

%

Share of the working day spent on the same questions, bookings, reminder and follow-up calls, call notes, CRM entry and call review. About 3 in 4 calls and chats are like this; with the admin around them that is about 65% of the day. The rest is skilled work.

%

100% means all the routine from the slider above, not the whole working day. AI Voice Agent answers inbound calls and website chats, makes reminder and follow-up calls, books clients and does the notes, CRM entry and analysis for every conversation.

Reality check: ≈ 0 hrs of AI work per workday.

Get the same work done for less.

See what JotLink costs for your team, or get in touch and we will walk through it with your numbers.

See JotLink pricing Get in touch
One hour of routine

An hour of routine for your team.
Half an hour for AI.

AI Voice Agent answers the same questions faster, takes several calls at once and writes the summary, CRM entry and KPI check during the call. We count 30 minutes of AI per hour of your team’s routine; in practice it is usually less.

Your team: 1 hour at your hourly pay$17
AI Voice Agent: 30 minutes$1.50
Difference on every hour of routine$15.50
Routine hours AI takes over a month0 hrs

AI Voice Agent costs $0.05 per minute. Call summary, CRM entry and analysis are included in that price.

ROI questions

Call and chat automation ROI, answered.

How does the call and chat automation ROI calculator work?

It splits your payroll into skilled work and routine. Routine is the time your team spends on the same questions, bookings, call notes and CRM entry. The routine AI Voice Agent takes over is priced at the AI rate instead of hourly pay: 30 minutes of AI at $0.05 per minute for each hour of routine. Example: 5 people at $17 an hour cost $14,705 a month, and at 65% routine $9,558 of that pays for routine. With AI on all of the routine, the same work costs $5,990 a month: a saving of $8,715 a month, or $104,580 a year.

Which businesses is this calculator for?

Businesses whose work is mostly calls and chats: answering inbound calls and website chats, calling customers back with reminders, confirmations and follow-ups, and processing every conversation afterward. Typical examples are medical and dental clinics, law firms, real estate offices, hospitality, financial advisors and schools. If your team handles few calls or chats, set a lower routine share.

How much of a front-office day is routine?

About 7 in 10 small-business calls are the same questions, such as hours, prices and availability (Voksha, over 1 million calls). Scheduling is among the top three reasons patients call for 81% of medical practices (MGMA and Insight Health, 2026). These calls are short, but call notes, CRM entry, call review and KPI checks are needed for every conversation. Together that is about 65% of the working day, the calculator’s default. Set your own share.

Why does an hour of routine cost less with AI?

An hour of routine at $17 an hour costs $17. AI Voice Agent answers the same questions faster, takes several calls at once and writes the summary, CRM entry and KPI check during the call. So the calculator counts 30 minutes of AI per hour of your team’s routine: $1.50 at $0.05 per minute. Conversation analysis is included in the per-minute price.

What happens to the time my team gets back?

It goes to skilled work: conversations that really need a person, sales, service and follow-ups. The calculator shows what the same work costs; how you use the time is your decision.

Which costs are included?

Payroll before taxes and AI Voice Agent usage, with conversation analysis included. Telephony, CRM, phone numbers, outbound calls and SMS, and AI Analytics connected on its own are priced separately. Use the pricing calculator to estimate your full workspace.

Is this a savings guarantee?

No. It is a planning estimate based on your inputs. Results depend on how much of your team’s day is routine calls, chats and admin, and on your call volume. Check the AI work time under the slider against the calls you really get.