Real feedback from teams running their business communications on JotLink.
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Really happy with this CRM. The built-in AI chat is an absolute game-changer. It integrates perfectly with the CRM data, so I can just ask it to pull up client histories, check deal statuses, or summarize notes instantly without digging through menus. It saves our team a ton of time every day. The interface is clean and easy to use too. Highly recommend!
The AI receptionist answers, captures what the caller needs, and texts my team a clean summary. Booked jobs are up and I dropped the night answering service.
Calls, messages, and deals live on one timeline, so nothing slips through the cracks. Our weekly reviews got much easier.
It screens web-chat and SMS leads well and saves the team time. I did want finer control over how qualified leads map into custom fields.
The platform is capable, but porting our existing numbers took longer than I expected. Support smoothed it out afterward.
Call quality is excellent. It took a couple of tries to get the menu routing right, but it has been rock solid since.