JotLink Phone System AI-Driven Communication Hub
Optimize Business Communications
AI-powered Calls, Messaging, and Workflow Automation
Unify your communications with intelligent tools designed for efficiency and performance
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Core of your business communication
A unified solution for call management, routing, and advanced services
IVR (Interactive Voice Response)
An automated system that interacts with callers, collects information, and routes them to the correct department based on voice commands or keypad inputs
Call Queue
A smart system for managing high call volumes by placing incoming calls in a queue and distributing them to available agents
Ring Groups
Organizes teams into groups that receive incoming calls together, either simultaneously or sequentially
AI Analytics
Analyzes calls and messages in real-time, providing insights into customer interactions
Conference Room
Allows up to 50 participants to join a call, including external mobile numbers, without requiring a JotLink account
Broadcast Dialer
An automated dialing system for mass calling campaigns, surveys, and notifications
Call Handling for Seamless Communication
Multi-Channel Call Management
Service Line Voice Channels
Enhances phone number functionality to ensure multi-channel capability, increasing simultaneous incoming calls and supporting stable connections under high traffic
Internal Line
Personal short-number accounts for accessing all services in the Service Line
Available on mobile
PC, IP phone, and FMC-SIM
PC, IP phone, and FMC-SIM
Smart Call Distribution & Collaboration
Advanced Call Handling
Call Queue
Smart call distribution system with customizable strategies
Call Queue
+1 888 989 8663
+1 302 667 1234
+1 302 888 1234
Ring Groups
Assign calls to specific teams like Sales or Support
Conference Room
Up to 50 participants, including external numbers, without JotLink registration
AI Solutions
Enhance communication and automation with AI-driven tools
AI Assistant
The system swiftly understands and delivers instant answers through voice or text in real-time
AI Analyst
Analysis Complete
Marketing strategy adjustment, Budget increase request, and New project timeline approved
Real-time call and message analysis for user-specific insights
AI Driven IVR
An intelligent IVR system with voice command and multi-level menu capabilities
Automated Outreach & Smart Messaging
Automated Dialing & Messaging
Mass AI Calling
Broadcast Dialer
Mass calling with AI integration for surveys, notifications, and campaigns.
Smart Auto-Dialing
Predictive Dialer
Automatically dials contacts from a database, reducing downtime.
Bulk Messaging
Mass SMS
Bulk SMS campaigns with custom sender names.
Bot Andrew
Don’t forget to call Simon
SMS to Group
Successfully added from CRM
Manage Your Plans & Connectivity
Enhanced Messaging
Text-to-Speech
Generator
Generator
Convert text into voice messages
Creates professional IVR and announcement voice prompts.
Creates professional IVR and announcement voice prompts.
Website
Calling Form
Calling Form
Convert website visitors into calls
Embedded form for requesting callbacks.
Static Call Tracking
Measure marketing effectiveness
Links phone numbers to ad campaigns to track call sources.
Manage Your Plans & Connectivity
Enhanced Messaging
Advanced Call Routing
Flexible call forwarding rules
Customizes outgoing Caller ID per destination, bypassing general call rules.
Max Call Duration
Control conversation lengths
Limits call time to optimize resources and agent workload.
Dynamic CID
Optimize caller identification
Adjusts outbound Caller ID based on recipient's location or carrier.
Call Timeout
Ensure quick responses
Limits call connection time before redirecting or ending the call.
Smart Inbound Handling
Multi-Channel Inbound Call Handling
Inbound Multi-Channels
Handle high call volumes with ease
Supports multiple simultaneous incoming calls on a single line.
Answering Machine Detection
Identifies answering machines and skips or processes them accordingly.
Decline Forwarded Calls
Call Forwarding Blocked
Forwarded call blocked automatically
Block unwanted redirected calls
Automatically rejects forwarded calls to reduce spam and disruptions.
Automatically rejects forwarded calls to reduce spam and disruptions.
Call Recording to Email
Store and access call recordings easily
Description: Automatically sends call recordings to a specified email for compliance and training.
Description: Automatically sends call recordings to a specified email for compliance and training.
CRM-Powered Call Routing
CRM-Driven Call Management
Phone Numbers
Supports mobile, landline, and toll-free numbers with multi-channel support.
Smart Routing & Access Control
Advanced Call and SMS Routing
Inbound Call Routing
Custom rules for incoming calls based on time, caller ID, or source.
Inbound SMS Routing
Configures rules for forwarding incoming SMS messages to users or groups.
Blacklist and Whitelist
Blocks unwanted numbers or restricts communication to approved contacts.
Smart Call and Balance Control
Voicemail & Call Forwarding
Auto-Top-Up Balance
Automatically adds credit when the balance runs low to maintain external calling.
Low Balance Notifications
Sends alerts when the balance or available minutes reach a critical level.
Secure Calls
Secure External Access & Web Calls
DISA (Direct Inward System Access)
Allows external users to authenticate and make internal or outbound calls.
Web Call Back
Enables users to click a phone number online to start a call instantly.
Callback
Automatically initiates a callback when a request is received.
Call Transfer and Holding
Call Transfer & Parking
Instantly redirect calls
Blind Transfer
Transfers calls to another number without consulting the recipient.
Consult before transferring
Attended Transfer
Transfers calls after first speaking with the recipient.
Hold calls for later retrieval
Parking
Transfers calls after first speaking with the recipient.
Centralized
Voicemail Manager
Provides access to all voicemail messages for easy playback and organization.
Direct Voicemail
Redirects incoming calls to voicemail without ringing the recipient.
Do Not Disturb Activation
Block incoming calls temporarily Activates “Do Not Disturb” mode to silence calls during specific periods.
Unconditional Forwarding
Always forward calls
Redirects all incoming calls to a specified number without conditions.
No Answer Forwarding
Forward unanswered calls
Routes unanswered calls to another number after a set time.
Busy Forwarding
Automatically forwards incoming calls if the user is engaged.
Cancel All Forwardings
Cancels all call forwarding rules in one step.
Offline Forwarding
Forwards calls to another number when the recipient is unreachable.
Agent Tools and Live Monitoring
Queue Management & Call Monitoring
Queue Logout
Logs an agent out of the call queue system.Logs an agent out of the call queue system.
Queue Login
Logs an agent into the queue system to handle incoming calls.
Call Spy
Allows authorized users to listen in on active calls without being noticed.
Smart Caller ID and Agent Support
Caller Control and Team Assistance
Call Whisper
Supervisors can assist agents without the caller hearing.
Call Pickup
Allows users to take calls ringing
on another extension.
Call Privacy
Masks the caller’s identity for outgoing calls.
The best messenger for personal and business use ever
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Discover Tips and Get Assistance
Get the Help You Need
with JotLink ’s Comprehensive Support System
Voice Calls
For high-quality voice calls, use the app’s built-in features. Go to the "Calls" section, use the keypad, or select a contact from your list to start the call. Manage the call using the "mute," "speakerphone," or "end call" buttons for convenience.
SMS Messages
The cost of calls and SMS varies based on your Caller ID. Using a foreign number, like a German one, may result in higher rates. Set your Caller ID to "Auto" for the best rates, letting the system choose the cheapest option.
Anonymous Groups
The cost of calls and SMS varies based on your Caller ID. Using a foreign number, like a German one, may result in higher rates. Set your Caller ID to "Auto" for the best rates, letting the system choose the cheapest option.