A single ecosystem where AI takes on 75% of the routine work and people do what requires empathy and professionalism
A zoo of disconnected tools creates chaos and kills team productivity
You pay 100% of salaries, but employees spend 75% of their time on routine: manual entry, spam filtering, tab switching
CRM, telephony, messenger, all from different providers. When something breaks, everyone blames everyone else.
TCO reaches $400–$600 per month for a team of 10. And integrations are held together with duct tape.
One vendor. One point of accountability. One platform.
Built‑in AI takes 75% of the grunt work: lead qualification, call transcription, first‑pass handling
The team focuses on high‑value work: empathy, negotiations, strategy. Everything else is the machine’s job.
Intelligent analytics
Digital staff 24/7
FMC & eSIM
Power Dialers
Flexible modular architecture tailored to your business
Conversational AI analytics. Ask in natural language, e.g., “Why are we losing Instagram leads?”, and get a detailed report with charts, trends, and recommendations to boost conversion.
All communication channels, Telegram, Facebook, Instagram, LinkedIn, WhatsApp, are unified in a single interface. Full message history with each customer is saved automatically in their profile, available to the whole team.
Automatic lead creation and clear sales pipelines
A virtual employee that works 24/7 with no breaks. Talks to customers by voice and text, understands context, checks order status in real time, sends conversation summaries straight to CRM, and hands off complex questions to a live agent.
Automatically turns every call into structured data: creates a short call summary, full transcript, extracts participants’ names, records all agreements and next steps. Saves up to 2 hours a day on routine work.
Automatic evaluation of every call by key metrics: agent politeness, script adherence, customer purchase readiness, and sentiment. Helps identify best practices and training opportunities.
Instant automatic message translation into 50+ languages while preserving context and tone. The system adapts content to the recipient’s culture, accounting for professional terminology and communication style.
An intelligent IVR that understands natural speech without pressing buttons. Recognizes intent, e.g., “I want to buy,” “Need a consult,” or “There’s an issue with my order”, and instantly connects to the right specialist.
Create professional voice greetings, notifications, and voicemail without hiring voice talent. Choose from dozens of natural voices in multiple languages, tune intonation and speaking rate to match your brand.
An intelligent system automatically dials numbers from a list and connects the rep only when a customer actually answers. Eliminates empty calls, ringback time, and voicemail, boosts team productivity 3–4×.
AI instantly detects voicemail and answering machines, automatically skipping those numbers or leaving a pre‑recorded message. Saves up to 40% of agents’ work time previously spent on failed call attempts.
Run mass outreach to thousands of customers with personalized AI voice messages. The system adapts the script for each recipient, logs responses, and routes interested customers to live operators. Ideal for alerts, surveys, and promos.
Our team will walk you through the modules that fit your business.
Configure advanced call distribution scenarios: smart queues (Call Queue) with priorities, department ring groups for simultaneous ringing, time conditions, and skill‑based routing. Customers always reach the right specialist.
Supervisors can silently join agent calls (Call Monitoring), step in when needed, or coach. All calls are automatically recorded and stored for analysis and training.
A supervisor can send voice instructions to an agent during a call that only the agent hears, not the customer. Helps new hires ramp faster and improves service quality in tough situations.
Enterprise messenger with maximum security: PIN login, end‑to‑end message encryption, and a “fake PIN” feature that opens an empty inbox under duress. Ideal for M&A talks, legal consultations, and sensitive work.
Create group chats where participants don’t see each other’s contacts or names, only aliases. Useful for focus groups, employee surveys, confidential discussions, and situations where honesty matters without social pressure.
Track couriers, drivers, and field staff in real time with full route history. Monitor task execution, optimize routes, and increase transparency for mobile teams.
An employee’s mobile SIM works like a full internal extension. Call a mobile like a regular office number, use short extensions, forward calls between colleagues, everything you expect from a PBX, but on mobile.
All calls from employees’ mobiles are automatically recorded and pushed into your CRM, linked to the customer. Leaders get full visibility even when teams are remote or in the field. No important conversations get lost.
One dashboard to monitor balance, communication spend, and roaming in real time. Set limits, get overage alerts, analyze costs by employee and department. Save up to 30% on mobile service.
Automated pipeline for handling every customer
Customer reaches out via any communication channel
AI analyzes and qualifies the inquiry
Automatic creation of a profile with full details
An employee receives a fully prepared task
Start using JotLink today and give your team back time for high‑value work