JotLink Phone System

AI-Driven Communication Hub

Optimize business communication with AI-powered calls, messaging, and workflow automation

Unify your communications with intelligent tools designed for efficiency and performance

Core of your business communication

A unified solution for call management, routing, and advanced services

Video Messaging

An automated system that interacts with callers, collects information, and routes them to the correct department based on voice commands or keypad inputs

Call Queue

A smart system for managing high call volumes by placing incoming calls in a queue and distributing them to available agents

Ring Groups

Organizes teams into groups that receive incoming calls together, either simultaneously or sequentially

AI Analytics

Analyzes calls and messages in real-time, providing insights into customer interactions

Conference Room

Allows up to 50 participants to join a call, including external mobile numbers, without requiring a JotLink account

Broadcast Dialer

An automated dialing system for mass calling campaigns, surveys, and notifications

Call Handling for Seamless Communication

Multi-Channel Call Management

Service Line Voice Channels

Enhances phone number functionality to ensure multi-channel capability, increasing simultaneous incoming calls and supporting stable connections under high traffic

Internal Line

Personal short-number accounts for accessing all services in the Service Line

Available on mobile
PC, IP phone, and FMC-SIM

Smart Call Distribution & Collaboration

Advanced Call Handling

Call Queue

Smart call distribution system with customizable strategies

Call Queue

+1 888 989 8663

+1 302 667 1234

+1 302 888 1234

Ring Groups

Assign calls to specific teams like Sales or Support

Conference Room

Up to 50 participants, including external numbers, without JotLink registration

AI Solutions

Enhance communication and automation with AI-driven tools

AI Assistant

The system swiftly understands and delivers instant answers through voice or text in real-time

AI Analyst

Analysis Complete

Marketing strategy adjustment, Budget increase request, and New project timeline approved

Real-time call and message analysis for user-specific insights

AI Driven IVR

An intelligent IVR system with voice command and multi-level menu capabilities

Automated Outreach & Smart Messaging

Automated Dialing & Messaging

Mass AI Calling

Broadcast Dialer

Mass calling with AI integration for surveys, notifications, and campaigns

Smart Auto-Dialing

Predictive Dialer

Automatically dials contacts from a database, reducing downtime

Bulk Messaging

Mass SMS

Bulk SMS campaigns with custom sender names

Bot Andrew

Don’t forget to call Simon

SMS to Group

Successfully added from CRM

Manage Your Plans & Connectivity

Enhanced Messaging

Text-to-Speech Generator

Convert text into voice messages
Creates professional IVR and announcement voice prompts

Website Calling Form

Convert website visitors into calls
Embedded form for requesting callbacks

Static Call Tracking

Measure marketing effectiveness
Links phone numbers to ad campaigns to track call sources

Manage Your Plans & Connectivity

Enhanced Messaging

Advanced Call Routing

Flexible call forwarding rules

Customizes outgoing Caller ID per destination, bypassing general call rules

Max Call Duration

Control conversation lengths

Limits call time to optimize resources and agent workload

Dynamic CID

Optimize caller identification

Adjusts outbound Caller ID based on recipient's location or carrier

Call Timeout

Ensure quick responses

Limits call connection time before redirecting or ending the call

Smart Inbound Handling

Multi-Channel Inbound Call Handling

Inbound Multi-Channels

Handle high call volumes with ease

Supports multiple simultaneous incoming calls on a single line

Answering Machine Detection

Identifies answering machines and skips or processes them accordingly

Decline Forwarded Calls

Call Forwarding Blocked

Forwarded call blocked automatically

Block unwanted redirected calls

Automatically rejects forwarded calls to reduce spam and disruptions

Call Recording to Email

Store and access call recordings easily

Description: Automatically sends call recordings to a specified email for compliance and training

CRM-Powered Call Routing

CRM-Driven Call Management

CRM Waiting

Connects customers with the right representative using CRM data

Gateways

Adds external routes for inbound and outbound calls

Phone Numbers

Supports mobile, landline, and toll-free numbers with multi-channel support

CRM Integration

Syncs call data, manages contacts, and logs interactions

Rate Plans

Provides minute packages for cost-effective external calls

Smart Routing & Access Control

Advanced Call and SMS Routing

Inbound Call Routing

Custom rules for incoming calls based on time, caller ID, or source

Inbound SMS Routing

Configures rules for forwarding incoming SMS messages to users or groups

Blacklist and Whitelist

Blocks unwanted numbers or restricts communication to approved contacts

Call Restriction Settings

Limits outbound or inbound calls by time, type, or number

Smart Call and Balance Control

Voicemail & Call Forwarding

Voicemail

Records and stores voice messages when the recipient is unavailable

Auto-Top-Up Balance

Automatically adds credit when the balance runs low to maintain external calling

Low Balance Notifications

Sends alerts when the balance or available minutes reach a critical level

On-Demand Call Recording

Start or stop call recording during a conversation as needed

Secure Calls

Secure External Access & Web Calls

DISA (Direct Inward System Access)

Allows external users to authenticate and make internal or outbound calls

Web Call Back

Enables users to click a phone number online to start a call instantly

Callback

Automatically initiates a callback when a request is received

Call Transfer and Holding

Call Transfer & Parking

Instantly redirect calls

Blind Transfer

Transfers calls to another number without consulting the recipient

Consult before transferring

Attended Transfer

Transfers calls after first speaking with the recipient

Hold calls for later retrieval

Parking

Transfers calls to another number without consulting the recipient

Centralized

Voicemail Manager

Provides access to all voicemail messages for easy playback and organization

Direct Voicemail

Redirects incoming calls to voicemail without ringing the recipient

Do Not Disturb Activation

Block incoming calls temporarily 
Activates "Do Not Disturb" mode to silence calls during specific periods

Unconditional Forwarding

Always forward calls
Redirects all incoming calls to a specified number without conditions

No Answer Forwarding

Forward unanswered calls
Routes unanswered calls to another number after a set time

Busy Forwarding

Automatically forwards incoming calls if the user is engaged

Cancel All Forwardings

Cancels all call forwarding rules in one step

Offline Forwarding

Forwards calls to another number when the recipient is unreachable

Agent Tools and Live Monitoring

Queue Management & Call Monitoring

Queue Logout

Logs an agent out of the call queue system. Logs an agent out of the call queue system.

Queue Login

Logs an agent into the queue system to handle incoming calls

Call Spy

Allows authorized users to listen in on active calls without being noticed

Smart Caller ID and Agent Support

Caller Control and Team Assistance

Call Whisper

Supervisors can assist agents without the caller hearing

Call Pickup

Allows users to take calls ringing on another extension

Call Privacy

Masks the caller’s identity for outgoing calls

The best messenger for personal and business use ever

Don't Have JotLink Yet?

JotLink is the best solution for your personal and business communications needs

Discover Tips and Get Assistance

Get the Help You Need
with JotLink's Comprehensive Support System

Voice Calls

For high-quality voice calls, use the app’s built-in features. Go to the "Calls" section, use the keypad, or select a contact from your list to start the call. Manage the call using the "mute," "speakerphone," or "end call" buttons for convenience

SMS Messages

The cost of calls and SMS varies based on your Caller ID. Using a foreign number, like a German one, may result in higher rates. Set your Caller ID to "Auto" for the best rates, letting the system choose the cheapest option.

Anonymous Groups

The cost of calls and SMS varies based on your Caller ID. Using a foreign number, like a German one, may result in higher rates. Set your Caller ID to "Auto" for the best rates, letting the system choose the cheapest option.

JotLink Phone System

Optimize business communication with AI-powered calls, messaging, and workflow automation

A unified solution for call management, routing, and advanced services

Video Messaging

Call Queue

Ring Groups

AI Analytics

Conference Room

Broadcast Dialer

Multi-Channel Call Management

Service Line Voice Channels

Internal Line

Advanced Call Handling

Call Queue

Ring Groups

Conference Room

AI Solutions

AI Assistant

AI Analyst

AI Driven IVR

Automated Dialing & Messaging

Broadcast Dialer

Predictive Dialer

Mass SMS

Enhanced Messaging

Text-to-Speech Generator

Website Calling Form

Static Call Tracking

Enhanced Messaging

Advanced Call Routing

Flexible call forwarding rules

Max Call Duration

Control conversation lengths

Dynamic CID

Optimize caller identification

Call Timeout

Ensure quick responses

Multi-Channel Inbound Call Handling

Inbound Multi-Channels

Answering Machine Detection

Decline Forwarded Calls

Call Recording to Email

CRM-Driven Call Management

CRM Waiting

Gateways

Phone Numbers

CRM Integration

Rate Plans

Advanced Call and SMS Routing

Inbound Call Routing

Inbound SMS Routing

Blacklist and Whitelist

Call Restriction Settings

Voicemail & Call Forwarding

Voicemail

Auto-Top-Up Balance

Low Balance Notifications

On-Demand Call Recording

Secure External Access & Web Calls

Call Transfer & Parking

Blind Transfer

Attended Transfer

Parking

Voicemail Manager

Direct Voicemail

Do Not Disturb Activation

Unconditional Forwarding

No Answer Forwarding

Busy Forwarding

Cancel All Forwardings

Offline Forwarding

Queue Management & Call Monitoring

Queue Logout

Queue Login

Call Spy

Caller Control and Team Assistance

Don't Have JotLink Yet?

Get the Help You Need with JotLink's Comprehensive Support System

Voice Calls

For high-quality voice calls, use the app’s built-in features. Go to the "Calls" section, use the keypad, or select a contact from your list to start the call. Manage the call using the "mute," "speakerphone," or "end call" buttons for convenience

Get the Help You Need
with JotLink's Comprehensive Support System