Telefonní systém

JotLink Phone System AI-Driven Communication Hub

Optimalizace business communication with AI-powered calls, messaging, and workflow automation

Unify your communications with intelligent tools designed for efficiency and performance

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Core of your business communication

A unified solution for call management, routing, and advanced services

IVR (Interactive Voice Response)

An automated system that interacts with callers, collects information, and routes them to the correct department based on voice commands or keypad inputs

Fronta volání

A smart system for managing high call volumes by placing incoming calls in a queue and distributing them to available agents

Ring Groups

Organizes teams into groups that receive incoming calls together, either simultaneously or sequentially

Analýza umělé inteligence

Analyzes calls and messages in real-time, providing insights into customer interactions

Konferenční místnost

Allows up to 50 participants to join a call, including external mobile numbers, without requiring a JotLink account

Broadcast Dialer

An automated dialing system for mass calling campaigns, surveys, and notifications

Call Handling for Seamless Komunikace

Multi-Channel Call Management

Service Line Voice Channels

Enhances phone number functionality to ensure multi-channel capability, increasing simultaneous incoming calls and supporting stable connections under high traffic

Internal Line

Personal short-number accounts for accessing all services in the Service Line

Available on mobile
PC, IP phone, and FMC-SIM

Smart Call Distribution & Collaboration

Advanced Call Handling

Fronta volání

Smart call distribution system with customizable strategies

Fronta volání

+1 888 989 8663

+1 302 667 1234

+1 302 888 1234

Ring Groups

Assign calls to specific teams like Sales or Support

Konferenční místnost

Up to 50 participants, including external numbers, without JotLink registration

AI Solutions

Enhance communication and automation with AI-driven tools

Asistent s umělou inteligencí

Systém rychle rozumí a poskytuje okamžité odpovědi prostřednictvím hlasu nebo textu v reálném čase.

AI Analyst

Analýza dokončena

Úprava marketingové strategie, žádost o navýšení rozpočtu a schválení nového harmonogramu projektu

Real-time call and message analysis for user-specific insights

IVR řízené umělou inteligencí

An intelligent IVR system with voice command and multi-level menu capabilities

Automated Outreach & Smart Messaging

Automated Dialing & Messaging

Mass AI Calling

Broadcast Dialer

Mass calling with AI integration for surveys, notifications, and campaigns.

Smart Auto-Dialing

Predictive Dialer

Automatically dials contacts from a database, reducing downtime.

Bulk Messaging

Mass SMS

Bulk SMS campaigns with custom sender names.

Bot Andrew

Don’t forget to call Simon

SMS to Group

Successfully added from CRM

Manage Your Plans & Connectivity

Enhanced Messaging

Text-to-Speech
Generator

Convert text into voice messages
Creates professional IVR and announcement voice prompts.

Website
Calling Form

Convert website visitors into calls Embedded form for requesting callbacks.

Static Call Tracking

Measure marketing effectiveness Links phone numbers to ad campaigns to track call sources.

Manage Your Plans & Connectivity

Enhanced Messaging

Advanced Call Routing

Flexible call forwarding rules

Customizes outgoing Caller ID per destination, bypassing general call rules.

Max Call Duration

Control conversation lengths

Limits call time to optimize resources and agent workload.

Dynamic CID

Optimize caller identification

Adjusts outbound Caller ID based on recipient's location or carrier.

Call Timeout

Ensure quick responses

Limits call connection time before redirecting or ending the call.

Smart Inbound Handling

Multi-Channel Inbound Call Handling

Inbound Multi-Channels

Handle high call volumes with ease Supports multiple simultaneous incoming calls on a single line.

Answering Machine Detection

Identifies answering machines and skips or processes them accordingly.

Decline Forwarded Calls

Call Forwarding Blocked

Forwarded call blocked automatically

Block unwanted redirected calls
Automatically rejects forwarded calls to reduce spam and disruptions.

Call Recording to Email

Store and access call recordings easily
Description: Automatically sends call recordings to a specified email for compliance and training.

CRM-Powered Call Routing

CRM-Driven Call Management

CRM Waiting

Connects customers with the right representative using CRM data.

Gateways

Adds external routes for inbound and outbound calls.

Telefonní čísla

Supports mobile, landline, and toll-free numbers with multi-channel support.

CRM Integration

Syncs call data, manages contacts, and logs interactions.

Rate Plans

Provides minute packages for cost-effective external calls.

Smart Routing & Access Control

Advanced Call and SMS Routing

Inbound Call Routing

Custom rules for incoming calls based on time, caller ID, or source.

Inbound SMS Routing

Configures rules for forwarding incoming SMS messages to users or groups.

Blacklist and Whitelist

Blocks unwanted numbers or restricts communication to approved contacts.

Call Restriction Settings

Limits outbound or inbound calls by time, type, or number.

Smart Call and Balance Control

Voicemail & Call Forwarding

Voicemail

Records and stores voice messages when the recipient is unavailable.

Auto-Top-Up Balance

Automatically adds credit when the balance runs low to maintain external calling.

Low Balance Notifications

Sends alerts when the balance or available minutes reach a critical level.

On-Demand Call Recording

Start or stop call recording during a conversation as needed.

Zabezpečení Hovory

Secure External Access & Web Calls

DISA (Direct Inward System Access)

Allows external users to authenticate and make internal or outbound calls.

Web Call Back

Enables users to click a phone number online to start a call instantly.

Callback

Automatically initiates a callback when a request is received.

Call Transfer and Holding

Call Transfer & Parking

Instantly redirect calls

Blind Transfer

Transfers calls to another number without consulting the recipient.

Consult before transferring

Attended Transfer

Transfers calls after first speaking with the recipient.

Hold calls for later retrieval

Parking

Transfers calls after first speaking with the recipient.

Centralizované

Voicemail Manager

Provides access to all voicemail messages for easy playback and organization.

Direct Voicemail

Redirects incoming calls to voicemail without ringing the recipient.

Do Not Disturb Activation

Block incoming calls temporarily Activates “Do Not Disturb” mode to silence calls during specific periods.

Unconditional Forwarding

Always forward calls
Redirects all incoming calls to a specified number without conditions.

No Answer Forwarding

Forward unanswered calls
Routes unanswered calls to another number after a set time.

Busy Forwarding

Automatically forwards incoming calls if the user is engaged.

Cancel All Forwardings

Cancels all call forwarding rules in one step.

Offline Forwarding

Forwards calls to another number when the recipient is unreachable.

Agent Tools and Live Monitoring

Queue Management & Call Monitoring

Queue Logout

Logs an agent out of the call queue system.Logs an agent out of the call queue system.

Queue Login

Logs an agent into the queue system to handle incoming calls.

Call Spy

Allows authorized users to listen in on active calls without being noticed.

Smart Caller ID and Agent Support

Caller Control and Team Assistance

Call Whisper

Supervisors can assist agents without the caller hearing.

Call Pickup

Allows users to take calls ringing on another extension.

Call Privacy

Masks the caller’s identity for outgoing calls.

Nejlepší messenger pro osobní i firemní použití

Don't Have JotLink Yet?

JotLink je nejlepším řešením pro vaše osobní a obchodní komunikační potřeby.

Discover Tips and Get Assistance

Get the Help You Need
with JotLink ’s Comprehensive Support System

Voice Calls

For high-quality voice calls, use the app’s built-in features. Go to the "Calls" section, use the keypad, or select a contact from your list to start the call. Manage the call using the "mute," "speakerphone," or "end call" buttons for convenience.

SMS Messages

The cost of calls and SMS varies based on your Caller ID. Using a foreign number, like a German one, may result in higher rates. Set your Caller ID to "Auto" for the best rates, letting the system choose the cheapest option.

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